With a new year comes new trends, and in 2018, agents and carriers can expect to balance emerging digital advances with human customer service, Smart Harbor says.
A new insurance trends analysis report from Smart Harbor, a digital technology solutions provider for insurance, outlines 5 key predictions for the new year. According to the report, in 2018, agents will accelerate their adoption of digital tools, and agents and carriers will enter into stronger partnerships to share critical data and analytics to grow.
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